运输政策

ORDER PROCESSING

Please allow 1 full business day to process your order. Expect an email within 12 hours of processing your order to let you know your order is on the way! This email will have all the information in it for you to track your delivery.

AUSTRALIA SHIPPING RATES

Orders are generally shipped within 1 full business day using Sendle or Australia Post delivery.

There are two delivery options:

Shipping option

Estimated delivery time

Prices

Standard

2 to 6 business days (Melbourne 3 to 4 business days. Rural areas might take up to 10 days)

$9.95*

Express

2 to 3 business days (Melbourne 2 business days. Rural areas might take a day longer)

from $12.95*~

Free Shipping on orders over $120*

5 to 10 business days.

$0*

 

 

*Heavier items are excluded from free shipping and do get charged a delivery fee, such as candles and large items. The cost of this delivery price will be visible on the check out page.

~Express shipping is calculated based on the weight of the package and will be displaced and calculated in checkout.

Click on your tracking number in your confirmed email to track your order. 

Business Days exclude Public Holidays. During certain times of the year Express Shipping will not be available. During peak seasonal times during the year shipping can take longer, for example during Black Friday and Christmas.

 

INTERNATIONAL SHIPPING RATES

Our shipping provider is Australia Post and internationally they use;

Country Shipping provider used Shipping option (orders under 1kg) Estimated Time (business days)  Shipping Price
New Zealand StarTrack Standard  4-7 days NZ $19.95


Express  2-5 days NZ $29.95
US & Canada Canada post, USPS, DHL, UPS, or FedEx Standard 5-9 days US $9.95


Free Shipping on orders over US $320 (standard) 5-9 days $0


Express  3-6 days US $19.95
UK & Irland International Courier and International Express, as well as partnerships with couriers like FedEx Standard 4-7 days EUR 18.95


Express 3-5 days EUR 24.95
China China Postal Express & Logistics (EMS) Standard 4-9 days CNY ¥135.00

 

In the US for orders over 800 USD, additional duties may apply at delivery.

As well as worldwide shipping for all other countries, shipping costs and how long shipping will take are calculated at the checkout. Indicative times for other countries are below:

Country

Express Shipping

Standard Shipping

Canada

3-6 business days

6-9 business days

China

5-10 business days

8-15 business days

Cuba

8-18 business days

12-25 business days

France

6-10 business days

8-12 business days

Germany

7-10 business days

8-12 business days

Hong Kong

3-6 business days

5-9 business days

India

6-10 business days

7-11 business days

Ireland

6-9 business days

7-12 business days

Italy

6-11 business days

9-15 business days

Japan

4-11 business days

6-13 business days

Malaysia

4-6 business days

6-10 business days

Netherlands

8-12 business days

10-18 business days

New Zealand

2-5 business days

5-8 business days

Philippines

4-11 business days

10-18 business days

Singapore

3-6 business days

5-7 business days

South Korea

4-8 business days

8-13 business days

Sri Lanka

5-10 business days

8-12 business days

Switzerland

7-11 business days

9-14 business days

Taiwan

5-10 business days

8-13 business days

Thailand

4-8 business days

6-10 business days

United Kingdom

4-6 business days

6-8 business days

United Arab Emirates

4-7 business days

6-12 business days

USA

3-6 business days

6-9 business days

Vietnam

4-10 business days

9-17 business days

Virgin Islands (British)

8-18 business days

15-25 business days

Virgin Islands, U.S.

Not available

20-25 business days

 

Click on your tracking number in your confirmed email to track your order. 

Business Days exclude Public Holidays. During certain times of the year Express Shipping will not be available.